Patient-reported outcomes can be effective tools to improve patient outcomes. As an intervention, the usefulness of PRO data is mediated via feedback mechanisms that are designed to inform care providers and inspire action. I argue that PRO feedback, as well as the systems that are designed to administer PROs, can be designed to engage participation as well as to inform. The benefits of an engaging system may include increased acceptability as well as a greater propensity to share data over the course of a person's healthcare journey.
Resources below are designed to help leaders of PRO initiatives develop thoughtful PRO assessment and feedback systems that create actionable insights and are valued by patients as useful sources of information about their health.
Thought processes for determining PRO system design
I recommend that you break your thinking down to answer three key questions:
Who is looking at the feedback
What are their information needs or desires
How will they use the information system